Terms & Conditions
Please read these terms carefully before creating an account or issuing physical & digital smart ID badges on the iCard Software platform.
1. Service Agreement & Scope
These Terms & Conditions ("Terms") govern your use of **iCard Software** ("Platform", "We", "Us"), an enterprise SaaS platform providing smart ID card generation, NFC badging, dynamic QR code verification, and member management services.
By registering an organization account, purchasing a subscription plan, or accessing our services, you agree to be bound by these Terms and our Privacy & Data Safety Policies.
2. Account Registration & Responsibilities
Organizations registering for iCard Software must provide accurate legal company or institution details. Account administrators are solely responsible for:
- Maintaining confidentiality of admin login credentials and API access tokens.
- Ensuring all uploaded member records, photos, and personal identification data comply with local privacy regulations.
- Restricting staff authorization roles to designated operators.
3. Subscriptions, Billing & Cancellation
Access to advanced template customization, bulk PDF print exports, and NFC check-in features is provided on a recurring subscription basis (Monthly, Annual, or Enterprise Custom).
- Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to renewal.
- Payments processed via Razorpay or Stripe are subject to standard gateway security protocols.
- Refunds are processed within 7 days of initial subscription purchase if service uptime metrics are unfulfilled.
4. Intellectual Property Rights
iCard Software retains all rights, title, and interest in our proprietary card layout engines, rendering software, vector template designs, and dynamic verification architecture. Organizations retain 100% ownership of their uploaded member data, logos, and identity assets.
5. Service Availability & Limitation of Liability
While we maintain a targeted 99.9% platform uptime, iCard Software is not liable for operational disruptions caused by third-party card printer hardware failures, network ISP outages, or unauthorized physical misuse of printed badges.
6. Contact & Legal Inquiries
For legal notices, service questions, or compliance inquiries, please contact our legal desk at support@icardsoftware.com.